Discuss PS5 DualSense Charging Station Stock at Currys

Discuss PS5 DualSense Charging Station Stock @ PS5 DualSense Charging Station at Currys

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emojis

Administrator 16/10/2020 08:45

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guest358171 01/01/2021 20:25

I ordered while was in stock on 11th November and still waiting now spoke to them 4 weeks after order they said that I ordered as it went out of stock a load ofcr*p the money should not of come out my account until order was fulfilled and stayed in pending. They said they are looking to get it with me by the 15th December yeah right.

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Guest1367152 - 04/01/2021 15:57

looks like a few did this, i had a similar issue with the Game Collector

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LOST815 30/12/2020 16:42

Ordered on the 19th November but never received. Been told that twice has come in and then been sent to other orders or new customers. Got a replacement order confirmed on the 28th only to be told today was not in stock and more stock coming in today (30th). Customer service is shocking so hope I finally get it but planning to take to ADR, as they knowingly took the order without having stock to fulfil orders.

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Spooky23 27/12/2020 16:02

Got two emails today stating my order will be with me soon (having ordered this and a 3D Pulse on the 11th Nov). Email says it’s a replacement item for the one I ordered. Guess this is just the way the email triggers reference an item that is being sent out to replace the original item (even if they are the same item!) Waiting on the 3D Pulse now.

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duggie1982 24/12/2020 23:57

The game collection has stock the now

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guest953011 24/12/2020 10:41

Have just gone on the Curry's app (24/12 at 10.30am) and it has allowed me to add one to basket, saying stock is due, and will be reserved for me. I have been able to pay for it with collection on 29th Dec (Norwich store) - Whether I can actually collect it is another matter due to Tier 4 restrictions!

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guest1365719 - 24/12/2020 19:10

I had the same situation for the 23rd found out that my order was cancelled without the app indicating anything. Just to be safe I would call Currys customer service +443445611234 to get them to make sure it's been assigned and allocated a delivery.

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DEANO 1 18/12/2020 01:31

Looking at these posts I’m. P**sed with currys I ordered 22ND of last month for delivery money taken at pos heard nothing since and what’s really annoying you can no longer chat to them via website to find out What’s going on. they only have premium number to contact which I,m not going to use on a mobile phone and burn cash on hold ridiculous service 😡😡😡

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orderconfirmed4ever - 18/12/2020 08:41

Exactly it's a joke, why take orders when you haven't got stock. They give us false dates and take our money and then lie to us. It's all a scam, they screw us over like this and then web chat isn't even available like you've said. I got hold of someone on Tuesday when I rang up. They said that they are getting a batch of stock coming in for today and stock will be dispatched whenever possible, so just wait. But I still can't see me getting a dispatch anytime soon and this waiting game is a joke. Because we've had no update from them at all.

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Andrew10159 - 18/12/2020 11:02

I would contact them on twitter, if you don't have it make one just to contact them. That's what I do with the many companies that offer horrendous customer service.

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The Maverick - 18/12/2020 13:58

They have been saying they have been getting stock for weeks now. Ordered on 22nd also but it’s always “Coming on weekend” or “Coming this week.” Disgrace.

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guest937427 17/12/2020 12:11

available online now but to collect only and none in London... :-(

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Jonesy1792 16/12/2020 15:34

Managed to order one on the 12/12 to pick it up from the store on 14/12 but no sign!! I contacted them and they've put the order through again and said it will take 3-5 days to get to the store. Not sure how much I believe that though. Also it is showing 3 of them on my order but have paid for 1...thought I had got lucky but guess not. Didn't realise the charging stations were in such high demand

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Andrew10159 - 17/12/2020 08:20

If you get 3 can I get one

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Jonesy1792 - 17/12/2020 12:09

haha why not

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MJKAY06 05/12/2020 13:36

I ordered on 11th November, still waiting. Spoke to someone at Currys today who told me they're getting more stock next week and it'll be sent then. Hope this helps someone.

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Wiggan89 - 05/12/2020 21:55

They told me they won't be any stock till the new year, so I cancelled my order. Ordered on the 19th November

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Paulg123 - 06/12/2020 20:35

Go to Amazon Germany site , I ordered charging station there, will be delivered next week 👍🏻

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guest42843 - 08/12/2020 16:57

I ordered the 11th but I have just called to cancel. Waited long enough so I will just order a venom one instead. Good luck to all

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Paulg123 - 15/12/2020 00:05

Just had email from Currys at 23:45 to say they in stock but gone already 🙄

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The Maverick 25/11/2020 23:27

What is going on? Ordered mine on Saturday, then my money was taken but now my order is “In progress”.

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guest870508 - 26/11/2020 08:47

Me too, would love to know what is happening

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The Maverick - 26/11/2020 11:20

It’s ridiculous, tried to get through to them but 2 days running they refuse to reply. I think they sold us something they never had in stock.

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The Maverick - 26/11/2020 12:30

Found out they are only getting stock in a week or two and will send orders when stock is available. Not ok that they took orders that were not even in stock.

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MHB87 - 29/11/2020 13:15

I've just spoken to someone and they said my order is being cancelled due to it being out of stock and no idea when it'll be back in stock! Awful service, order a few weeks ago, only decided to chase it because my PS5 is on its way this week hopefully. When would they have told me that I'd never receive it? Never probably. Never been a fan of Curry's.

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BaddyG 17/11/2020 19:53

Ordered a charger dock last Wednesday the 11th and was expecting delivery today. Contacted currys this afternoon who said the item went out of stock soon after my order was taken (and they took my money) and no one bothered to email or update me. She said they now have stock and has allocated me one for delivery. Might be worth contacting them to check as the site is showing no stock but clearly they do have an allocation.

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Georgianoble - 22/11/2020 20:18

Have you received yours yet? I had the same issue with the headphones, due to be delivered 17th. Still nothing, rang them to say I’d have an email Friday saying it was dispatched, never received one. It says on my account I have no orders either

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guest870508 - 24/11/2020 23:04

I ordered one, order status keeps changing around, have you had yours yet?

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BaddyG - 29/11/2020 14:07

No it never arrived, I rang a few days after I posted to check and was told it wasn’t ordered properly and they would re do it (even going as far as saying it’s in stock) I ended up with 3 orders showing on my account, a few days later rang again as the status hadn’t changed and was eventually told they had made a mistake and there was no stock, every time I rang I managed to get £10 from them as a payment of goodwill, ended up getting £24.99 in goodwill and my money back. When you call them complain and say the service has been terrible and you want money for the inconvenience and having to make calls etc.

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Georgianoble - 08/12/2020 17:59

I’ve spoken to Currys in regards to my headphones which still haven’t arrived.. apparently they weren’t ordered correctly either! I made a complaint but no ones bothered to email or phone me back! Different people have given me different excuses. Even had two employees tell me it has been dispatched. And they’ve even had more stock in since I ordered.. never shopping with them again

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sebasti144 15/11/2020 11:04

Ordered on 11th from that day no information about delivery. It should be delivered yesterday

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gandalfgoat - 15/11/2020 14:21

ordered a ps5 headset, controller, miles morales and cod heard nothing yet and nobody from currys can help me, just been told to wait

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guest659679 - 17/11/2020 20:32

Ordered mine on the 11th and it came on the 14th.

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sebasti144 - 18/12/2020 23:39

Fu*king one month already waiting. No sign Im calling tomorrow to cancel. It's a joke

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crE 11/11/2020 14:44

"There has been a problem adding this item to your basket. Please close this message and try again."

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LukeL2020 11/11/2020 14:44

Just spoke to their customer services and they have no stock, the website hasn't updated yet.

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guest937427 11/11/2020 14:07

its not adding to basket/ probably already out of stock within 15 mins...

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guest665807 11/11/2020 11:10

It's not showing here for some reason but it's currently showing in stock at Currys, as per the headset

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guest859742 16/10/2020 23:20

Finally in stock ffs

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