Discuss PS5 Console Stock at Currys

Discuss PS5 Console Stock @ PS5 Console at Currys

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Administrator 22/10/2020 09:26

IMPORTANT PLEASE READ BEFORE POSTING

  • The current Currys PS5 pre-order availability is ONLY for customers who have ALREADY have a confirmed £5 reservation.
  • They will receive an emailed code from Currys which they can redeem to reduce the price and finally reserve their console.
  • The high price shown on the Currys website IS NOT the price they will pay with the code.
  • If you have not got a previous £5 reservation, you WILL NOT be able to pre-order from Currys at this time.

Thanks, Admin

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Administrator 17/09/2020 12:32

IMPORTANT PLEASE READ BEFORE POSTING

  • Please DO NOT rely on receiving an email or push notification alert to find you stock. We will send notifications on a case by case basis. It is pointless us sending thousands of notifications if a retailer only has a few units of stock which get snapped up almost immediately. Just leads to further frustration.
  • For very high demand products, don't be surprised if stock sells out in seconds. An online store may have only made a single unit available.
  • Any irregular page refreshing or bot activity will result in an automatic permanent block from our server.
  • Please do not attempt to sell on this forum. There is another well known website for that. Offending posts will be deleted and user accounts suspended without notice.
  • Please refer to our FAQs for further answers to common questions.

Thanks, Admin

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Englishchannel Today 29/10/2020 16:47

Just had a thought based on troubles people having securing a PS5 DE. Maybe delays are nothing to do with retailers (currys) but are at sony's end. Sony not produced enough/changing allocation of DE units to North America as there release dates are earlier than Europe's so our retailers now unsure of how many pre orders can be fulfilled. This is only a guess/opinion & something to think about.

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DEANO 1 Today 29/10/2020 15:18

I had two spare codes I did not sell them I gave them to two of my close friends for the £5 deposit I paid to secure them as you pretty much have no chance of securing one this side of Christmas Not everyone is a scalper and in my opinion if you want to sell your code it’s your code you can do what you like with it. Got nothing to do with anyone else 😊

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guest892689 Today 29/10/2020 13:30

I'm wanting to pre-order one, but I don't have a code. Is there a way to get one or is it impossible at this point?

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MosesKiptanui - Today 29/10/2020 13:36

Impossible to get one even if you paid an actual deposit apparently 😂

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MosesKiptanui - Today 29/10/2020 13:36

But yea, impossible at this point. Unless you paid a scalper for a code on eBay maybe

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DavidJ617 - Today 29/10/2020 14:58

Finally got mine thorough

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Artfuldodger - Today 29/10/2020 15:04

How long did u wait?

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MosesKiptanui - Today 29/10/2020 15:18

David did you have an original code that didn't work or was that your first one?

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DavidJ617 - Today 29/10/2020 15:49

They said they submitted my request for a new email on Tuesday ...this was my first one

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MosesKiptanui - Today 29/10/2020 16:07

Nice one, happy for you! Seems like a lottery, I have submitted god knows how many forms over the last week. Ah well, feck it. Will get one in 2021 maybe. Annoying as hell.

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Artfuldodger - Today 29/10/2020 16:47

Happy for you too David. So after David has received his code I called up and complained to customer services saying I requested one earlier than others and they have received the code. Customer service were gonna be a messenger again but this time I said I need an answer and don’t want to be lost in the system, with a few clicks she said I will have mine in the next 2 hours via email, I would do the same Moses. I’ll confirm if I do get the email

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MosesKiptanui Today 29/10/2020 13:10

Anyone still waiting on their first code? Anyone had one eventually sent? I have been waiting 72 following phone contact with Currys, then bother 72 hours following Twitter contact and form submission. Nothing. They just keep sending me fresh forms and telling me to wait.

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MosesKiptanui - Today 29/10/2020 13:11

Like, 6 days now...

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DavidJ617 - Today 29/10/2020 13:19

Yeah still waiting man ...messaged them on Twitter again today got told they could see my request was put through 2 days ago and to be patient I asked what happens when it gets to the 1st and they said they can't advise on that yet

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Artfuldodger - Today 29/10/2020 14:13

I don’t have Twitter but tempted to create an account just to try and get a proper response. I called customer services, wait wasn’t long about 5mins but it’s just someone who will pass on the message to the relevant department. I need someone that will be able to type in my preorder number on the system and see where we are at with the code rather than a messenger

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MosesKiptanui - Today 29/10/2020 14:41

I'm just off the phone from them and have had the exact same experience. Sadly, that's all you'll get on twitter too. Just messengers passing on your PRE number on the same form that hasn't worked all week. It's been such a waste of time, I'm at the point of giving up. Have harassed them on twitter for days, it achieves nothing. I'll just do my voting with my feet and never use Currys again. An absolute shambles of a service

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DavidJ617 - Today 29/10/2020 15:48

Just got mine

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creedwan Yesterday 28/10/2020 15:00

they just keep telling me to wait 72 hours nothing changes no new emails or nothing

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MosesKiptanui - Yesterday 28/10/2020 15:49

Same. What a mess.

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creedwan - Yesterday 28/10/2020 16:56

guys just got my code as waiting 72 hours x3 just need to keep getting on to them on twitter that's what i did hope that helps

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MosesKiptanui - Yesterday 28/10/2020 17:08

Excellent, well fingers crossed for the rest of us

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redwombat Yesterday 28/10/2020 12:22

what is making this more frustrating is the scalpers are freely putting the " pre order" vouchers on ebay and people are buying them at stupid prices. it was sheer luck i got on the currys website when they were taking the first 5.00 pre orders. and i recieved and used my code last week..i was fortunate to have saved the money up through lockdown and paid for the unit there and then, The payment stayed in my pending in my bank account for a few days then was taken out as payment a little after.i then recieved a reciept and a generic email from currys welcoming me to a page if i needed tech help setting up etc. Even after all this im still not 100 percent sure that my machine will turn up on launch day and im in no way complacent.

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Englishchannel - Yesterday 28/10/2020 15:47

My advice for everyone is; make sure money left bank account, check received order acknowledged & a second email confirming other details (yes i received 2 emails) & finally check your currys account order that the console is highlighted (if you do not have currys account create one. You can then check for delays/updates directly from website). Keep an eye out for your tracking number ie monitor social media when other people receiving theirs. As regards deliveries well delays there i think will happen there is nothing you can do about it so give yourself 50/50 chance you get it on the 19th, this way your not as disappointed. Bit of a rant but good luck to everyone & wish you all the best.

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GypsumFantastic Yesterday 28/10/2020 09:03

I'm getting really frustrated now. Still no code. Chased it up on Friday. Got a nice reply on twitter saying I should have it within 48 hours. Nothing. Chased it up again on Sunday, they said it'll be with my "Monday or Tuesday". Still nothing. Still waiting for them to reply to my tweets from 4pm yesterday. I'm really starting to think it's just not going to happen.

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MosesKiptanui - Yesterday 28/10/2020 09:38

I'm in the same boat. Never got an email at all last week, phoned Currys on Thursday night then again on Saturday. Then resorted to Twitter on Monday and again yesterday. Don't really understand what's happening.

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MosesKiptanui - Yesterday 28/10/2020 09:41

I would have used Currys for a fair few big purchases. I'm stuck with this one because of stock issues everywhere so I'll see it through if I ever do get a code, but will really consider looking at other retailers first for future purchases. It has been a fairly poor experience.

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DavidJ617 - Yesterday 28/10/2020 10:16

Same boat as you guys ? Have you filled out the submission form yourselves ?

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DavidJ617 - Yesterday 28/10/2020 10:19

*******cws.secure-mobiles****/embeddedforms/v1/product/preorder Go on there and for the verification box just enter 15 0's Bunch of guys on Reddit did this with success I think it's the same form the Curry's staff use ...I put mine in yesterday

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MosesKiptanui - Yesterday 28/10/2020 10:20

Did you get anything back yet?

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GypsumFantastic - Yesterday 28/10/2020 10:25

I just found that form linked to on Team Knowhow's twitter and gave it a try. Thanks for the tip though. I'll report back if I get any joy!

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DavidJ617 - Yesterday 28/10/2020 10:36

I submitted it yesterday lunchtime nothing back yet Two guys in Reddit said there's took 2 ,days to come through I've yet to hear back yet

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MosesKiptanui - Yesterday 28/10/2020 10:56

I'm not going to resubmit now because customer services have supposedly done it for me a couple of times now and I don't want to muddy the waters. Will just wait another day. Good luck guys, let us know how you get on.

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DavidJ617 - Yesterday 28/10/2020 11:21

They claimed they had for me too id rather do it myself and know if was submitted than wait around and hope they had I spoke to customer service on the phone Monday evening and she said the Xbox pre order final date was extended twice so she would expect the ps5 one to have the same treatment

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MosesKiptanui - Yesterday 28/10/2020 11:32

Just beggars belief such a big company are making a huge mess of something that should be bread and butter for them. It's just taking an online payment ffs

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redwombat - Yesterday 28/10/2020 12:37

the code registration ends this weekend so its safe to say if you dont get a code before midnite novemeber 1st its not looking good, and to be fair what a complete and utter mess,,currys have created.. and no doubt there will be plenty of people thinking there ps5 voucher is the full machine on ebay..why couldnt [launch day at least] work with sony and have each preorder allocated to the a machines ref number,,? that surely would thwart the scalpers?

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MosesKiptanui - Yesterday 28/10/2020 13:04

It's a real amateur show. Complete mess from Currys pc world.

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GypsumFantastic - Yesterday 28/10/2020 14:58

Have you seen much of their social media? They have a LOT of very unhappy customers at the moment, not just the PS5 thing. It's a relentless wall of angry comments. I feel a bit sorry for their frontline comms team because clearly they're at the sharp end of some severe dysfunction.

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MosesKiptanui - Yesterday 28/10/2020 15:51

Yes! Their customer service is clearly a mess. Very off-putting, with a recession coming they need to have a rethink or other businesses will take their customers

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MosesKiptanui - Today 29/10/2020 11:03

Anyone have any joy?

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Artfuldodger - Today 29/10/2020 12:11

I requested a code on Monday 4pm, so approaching 72hours.....just not sure who to call once it hits 72hours as previously when I called I was passed around to different departments

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MosesKiptanui - Today 29/10/2020 12:12

I have hit the 72 hour mark already, am sending messages on twitter but they're ignoring. The call centre is worse, I tried it twice over the weekend and got nowhere

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Artfuldodger 27/10/2020 10:44

Not sure if anyone had a similar problem to mine. Got my code, used it to get the discount, when it came to payment I chose the ‘your plan’ finance option. Finance went through, no probs but received an email saying I have to go instore to create the account. Went into store, was told they cannot do it as they need to have the product instore for me to create my account. Went back to customer services and was passed around a lot of departments. I then decided I may as well just pay outright as it just seems as though they havnt thought through the finance option. Obviously when I tried my code has already been used so was rejected. I am currently waiting for another code to be sent. Anyone else successful in getting this paid by Your plan?

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Englishchannel - 27/10/2020 10:57

It sounds to me you cannot get finance on a pre order item. If you think about it how many times do you pre order a fridge or tv from currys? If you want finance i recommend get a loan as you can get a better apr deal with negotiation.

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Artfuldodger - 27/10/2020 11:24

I did get finance with my PS4 preorder at ***** with no problems. If the finance option doesn’t work at currys it shouldn’t be given as an option of payment.

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Down_n_out - 27/10/2020 11:30

I got finance option for the PS5 pre order via the Your Plan, got the confirmation email and receipt straight away.

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Artfuldodger - 27/10/2020 11:47

Did it ask you to go instore to show proof of ID? As I got my approval but nothing else

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Down_n_out - 27/10/2020 12:15

No nothing like that. Its was my second purchase using Your Plan and no problems.

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Cappy7 - 27/10/2020 14:12

I got my finance ok ....i already had an account and cr*dit agreed before purchase. Note ...I also had to get my code reset ....took 4 days

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Spooky23 - 27/10/2020 15:39

I already had a My Plan set up for a Sony tv I bought from Curry's a while back. Have loads of cr*dit available so the pre-order option to s*elect flexible finance went smoothly. I lucked out though, someone I know had a code and gave it to me. I owe them a few pints (post-COVID era drink up).

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guest27604 - Yesterday 28/10/2020 13:05

For the finance, just use PayPal cr*dit, its much easier and you get 4 months to pay it at 0%

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Artfuldodger - Today 29/10/2020 09:24

Think I’l do this when/if I get my code

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DEANO 1 27/10/2020 09:58

Just purchased via my code with no problems at all order confirmed then followed by receipt your cash goes instantly. Make sure you purchase first time you use code or you will lose it good luck if your having problems I’m sure if order genuine from original pre-orders you should have no problem receiving another code from currys 😊

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DangerHippo420 26/10/2020 13:48

Got my new code, but I dunno if I trust it, its come from Dixon retail this time

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GypsumFantastic - 26/10/2020 14:46

Dixon Retail Group is the company that owns Currys / PC World

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Laughnowcrylayta - 26/10/2020 23:03

Give it to me then lol

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guest856340 26/10/2020 13:05

What kind of f**kary is pc world doing lol just wait for launch day there will be more ps5 even if it’s after launch day or before or after Christmas you will get on eventually unless your desperate then by all means... I get it lol

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GypsumFantastic - 26/10/2020 14:45

That was a very articulate outburst. Thank you for your contribution.

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XGen_0214 - 27/10/2020 02:29

Lol you really dont get it though do you 🤭. Maybe read the sub heading at the top thats says "IMPORTANT PLEASE READ BEFORE POSTING" 😅😂

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Paulg123 26/10/2020 11:17

I'd be curious to know that if money was no object and you put the £2449 ps5 in the basket and purchased, wether it would be successful?!

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DavidJ617 - 26/10/2020 11:47

Apparently it auto cancels when you get to the payment section

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Diablo98 - 26/10/2020 12:13

The order will go to a verification team and if they spot you didn't use a voucher it is cancelled and refund in the usual 3-5 business days. The idea is for those who received cancellation because they over sold the ps5

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Seanny97 - 27/10/2020 08:50

I gave it a go using cr*dit card, if it went through I'd obviously cancel. If you choose to pay by card and don't have a promotional code entered it doesn't even allow you to enter card details. It says something like "this order cannot be completed". It looks to be dependent on the code

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creedwan 26/10/2020 08:37

has anyone still not received there code ? im still waiting

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GypsumFantastic - 26/10/2020 08:43

Yeah I'm still waiting. I got in touch with them on Twitter and they say they're going to sort it out for me.

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creedwan - 26/10/2020 08:53

same i have been told it will take up to 72 hours sent out an email

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DavidJ617 - 26/10/2020 09:02

Yeah man still waiting here too ! I find it odd that we can't go into our local store and complete the payment there if we can show proof of pre order etc

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creedwan - 26/10/2020 09:16

same thats what i offered to do

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Cappy7 - 26/10/2020 19:10

I had a problem with my 1st code ....internet went down just before payment .....AHHHH ! after 3 phone calls , 2 online form request (via unique code email) and 1 DM to Twitter i have finally received my 'new' code and now PS5 ordered has been ordered. Lets see what happens now ! Wish everyone else the best of luck. I feel the Twitter route was the best option IMO

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Down_n_out 25/10/2020 18:44

Who would spend £200 on a code then another £450/£360 on the console 🤔🙄.

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Kelvin Daniels - 25/10/2020 20:49

People who need the PS5 for their kids Christmas present

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guest797841 - 25/10/2020 21:59

Nobody *needs* this.

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GypsumFantastic - 26/10/2020 08:18

Whenever there's a shortage of something, you'll find people willing to pay a significant premium.

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guest853325 - 26/10/2020 12:27

Nobody NEEDS a PlayStation 5

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guest886718 25/10/2020 09:19

Has anyone got a code seen loads selling them on ebay £200 each thanks in advance

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Mishy.15 25/10/2020 09:15

Are you messin. !!!! Extortion at its fi est since when is a PS5 over 2k. You need reporting

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Administrator - 25/10/2020 09:16

Read the posts

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JamesAa 25/10/2020 01:05

Can you use someone else's code for the ps5 from currys or is the codes just linked to the one email.

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guest797841 - 25/10/2020 05:35

You can use someone elses

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guest938837 - 25/10/2020 08:27

I didn't realise we could use someone else too

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guest856340 25/10/2020 01:03

How do I get a code?

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guest797841 - 25/10/2020 05:36

Read admins pinned notes

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Shirley 133 24/10/2020 20:34

Is this just online pre orders? Or pre orders in store also?

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guest797841 - 25/10/2020 05:36

Online only

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Shirley 133 - 25/10/2020 07:19

Thank you

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Chaddyb 24/10/2020 19:01

Hi I recieved my pre- order code tryed to order my ps5 keeps saying wrong code tryed and tryed no luck currys told me to get in touch with a number something live they told me its not up to them and told me to contact customer service what do I do next?admin?

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Paulg123 - 24/10/2020 19:18

Someone else on here said to try their Twitter account they are supposed to respond quick on there

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Chaddyb - 24/10/2020 19:22

Tryed on there still not had a reply.thanks anyway.will get back intouch with currys tomorrow👍

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Paulg123 - 24/10/2020 20:14

Fingers crossed for you buddy 🤞🏻

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guest797841 - 24/10/2020 22:43

*Tried. Really sorry but it's bugging me.

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bella123 - 25/10/2020 19:57

On your email with the unique code at the bottom there’s a ‘click here’ if you’ve any problems. It’s a form you fill out if there’s a problem with your code they’ll generate a new one for you . Hope this helps.

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Chris96uk 23/10/2020 20:40

Starting to think the talk of people getting new codes within an hour wasn’t true, anyone actually had a new code issued today?

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foobar_666uk - 24/10/2020 08:07

My original code worked fine

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bella123 - 25/10/2020 19:58

I had my code within the hour as I sent them a DM on Twitter and also did a tweet tagging them in it asking to look at the message. They sent me a new code via email.

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creedwan 23/10/2020 16:51

anyone still not been sent an email at all ?

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DavidJ617 - 23/10/2020 17:19

I'm still waiting mate yeah I'm on the 3000's for pre order codes I called up earlier this afternoon and a woman told me they would trigger a re send to me and could take upto 48 hours might be worth ringing ?

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GypsumFantastic - 24/10/2020 13:08

Yeah I'm still waiting. Their twitter team say they're looking into it and I should hear something in the next day or two.

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DangerHippo420 23/10/2020 15:16

Anyone one still waiting for a new code after the first one not working?

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bella123 - 25/10/2020 19:58

Hope you got it sorted!!

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ElectricDinosaur 23/10/2020 14:27

Glad I got mine in the September window. Absolute joke of a launch making everyone jump through these hoops for scraps.

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turbom1k3y 23/10/2020 13:35

It’s all a joke , I had my pre order with curry’s uk , they sent out a discount code you use to pay for the ps5 Online checkout , during my purchase I entered the code and went to pay then my internet froze. I waited and when I clicked on “ pay “ the website said “ you have already used this code “ so basically I’ve lost my pre order and I can’t get hold of anyone at curys , the system is messed up and if it’s done it to me how many other people have lost their pre orders too !? Maybe it’s curry’s way of cutting back pre orders as they don’t have enough units . Massively disappointed by the whole experience .

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bella123 - 23/10/2020 13:36

contact them on twitter - teamknowhow they will issue you a code straight away, via DM give them your name email address pre order code and unique code Smile hope this helps

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BILLYBOB2021 - 23/10/2020 13:37

You can request a code via a link in the E-mail.

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DangerHippo420 - 23/10/2020 13:42

I spoke to them on twitter but am still waiting 4 hours later

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bella123 - 23/10/2020 14:50

not good! i also put a tweet on asking them to look at their DM from me which prompt them to look as they don't want bad social media postings

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DangerHippo420 - 23/10/2020 14:57

I spoke to someone, but just got told to wait

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Hoochdean1 23/10/2020 12:53

When will we be able to pre order again?

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DEANO 1 - 23/10/2020 13:07

There will be some stock on release day Dean very limited in number in my opinion and demand is going to be huge for them which will only increase as we go towards Christmas As we go into January stock will improve within a couple of months of that they should be fairly easy to secure 😊

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GuestisGuest - 23/10/2020 14:29

If it's anything like the PS4 launch you won't be able to get your hands on one until this time next year at best.

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DEANO 1 - 23/10/2020 14:39

Lol they where hard to come by for around six months on that release I do agree they are going to be hard to come by though. if Sony are true to there word they are going to ramp up production on this next gen console what a lot of people forget on here it’s not all about uk buyers,there is huge world wide demand for them and they have to allocate out to all these country’s.

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Paulg123 - 25/10/2020 00:52

It's most likely hype build up for the console , stock will be fine, I secured a PS4 at launch without pre order lol, would be pretty embarrassed if I couldn't get one in 6 months

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Vrisnem 23/10/2020 12:18

Have seen a few people say they are still waiting on codes, so just to help calm any panic, you have until Sunday 1st November, at 11:59pm BST to pay for your preorder using the code and all successful pre-orders are scheduled to ship Nov 18th. Smile

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DavidJ617 - 23/10/2020 12:39

Not sure where you get this from ? ...I followed a bunch of links through Curry's site and it advises Tuesday the 26th

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DangerHippo420 - 23/10/2020 12:46

In every email they sent out, and the chat centre, it all says the 1st

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Vrisnem - 23/10/2020 13:08

As DangerHippo420 said, it's in the email. I copied and pasted that exactly to be sure it was correct. Smile

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bella123 23/10/2020 10:19

my code was 17 digits long and didn't work i managed to get this changed pretty quick via twitter direct messaging, i was part of the second wave and got my code at 5pm yesterday, hope this helps, team know how are pretty quick on twitter

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