Xbox One Console at Game Discussion Forum
Here's what people are saying about Xbox One Console at Game
(72 Comments) Page 1 of 2
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ben.11/25/2013 6:19:
Anybody else had their bundle order today cancelled? Happened to me twice, waiting to hear from Game. Not happy.
oliver lockwood 11/25/2013 6:28:
I presume that happened before shipment?
ben. 11/25/2013 6:29:
Yeah that's right
hannah stephenson 11/25/2013 6:30:
Did they take the money?
ben. 11/25/2013 6:31:
Oh yeah, twice!
hannah stephenson 11/25/2013 6:33:
Oh that's bad!!
ben. 11/25/2013 6:35:
Doesn't help when they don't have a customer support number - Unless they do and I'm not aware of it? Restricted to email, web chat and Twitter support.
hannah stephenson 11/25/2013 6:37:
I placed an order at 2.50pm, not shipped but have taken the money, am slightly worried now! hope they don't do same to me!
hannah stephenson 11/25/2013 6:40:
Try this number? 0871 200 1221 :-)
hannah stephenson 11/25/2013 6:41:
Oh they close at 6pm :-( you can try tomorrow though
ben. 11/25/2013 6:43:
Just gave it a go, automated response saying the number is now closed down and you should email/web chat. Fantastic! Thanks for your help Hannah
ben. 11/25/2013 6:44:
Sorry, to clarify, the number has completely closed down.
oliver lockwood 11/25/2013 8:10:
If they have taken the money then they should ship it some time during today or tomorrow...if not then I would contact them. They took the payment from me as soon as I placed the order and shipped a few hours later.
hannah stephenson 11/25/2013 8:13:
shipped!! Happy happy days 
shaunk9711/25/2013 6:21:
Does anybody know if the £549 bundle will become available again, and will it ship automatically, any help would be appreciated
ullah89 11/25/2013 6:30:
These bundles seem to be coming on and off sale all day. I would guess high chance the £549 bundle will be available. Keep an eye out
shaunk97 11/25/2013 6:34:
Thanks, just hoping that wasn't the last of them, just missed out on one earlier.
ullah89 11/25/2013 7:24:
Back in stock now
shaunk97 11/25/2013 8:02:
Managed to get one
jay c11/25/2013 7:27:
when are they gonna stock the cheaper ones? the £429? taking the piss now
seanieb 11/25/2013 7:40:
would you not buy some games anyway? the 549 pack is perfect for me
jay c 11/25/2013 8:11:
most likely but paydays not for another 2 weeks and ive only got the £429 haha 
it sucks to be me atm!
seanieb11/25/2013 7:34:
anyone getting the uber bundle £999 lol
jay c11/25/2013 8:30:
says in stock... still greyed out on game website?
mella99911/25/2013 10:07
Ordered the 564 bundle today and it's being delivered by DPD tomorrow!
oliver lockwood 11/25/2013 10:30
How do you find out who is delivering it?
mella999 11/25/2013 10:49
Had a confirmation email from game with tracking details and also a text from DPD
oliver lockwood 11/25/2013 10:53
Hmmm thats strange... on the game website it says my order has been shipped but I have had no confirmation email or text from DPD :/
hannah stephenson 11/25/2013 11:04
Me too but am presuming that we will get that 2mrw due to the time we placed our order? That would mean a Wednesday delivery
oliver lockwood 11/25/2013 11:09
I just hope I get it tomorrow... I think its pretty s***ty how no website selling xbox ones give you delivery date very quickly if at all.... its like they expect us to be sitting at home doing nothing else but waiting for a delivery -_-
hannah stephenson 11/25/2013 11:14
Totally agree with you
guest28618 11/25/2013 11:59
Is this GAME you guys are talking about? If I order it today It will arrive before december?
goatcrasher 11/26/2013 10:01
My order was shipped at 18:12 yesterday. I only got the email from DPD this morning, so much for "Next day".
kellyrob1uk11/25/2013 10:35
Everytime I get to checkout it just stops working
kim meyrick11/25/2013 10:57
just bought the £549 bundle been trying for hours so whoop lol
kellyrob1uk 11/25/2013 11:32
I finally managed to get 2 whoop let's hope we get a delivery date lol
dwight 11/25/2013 11:38
Finally I was quick enough on the mouse.
kellyrob1uk 11/25/2013 11:44
Fingers crossed we get them not sure if it's a error or they r releasing a few at a time so the site don't crash
dwight 11/25/2013 11:51
Got an order confirmation so thats a good start. Hopefully have another saying its been shipped in the morning!
kellyrob1uk 11/25/2013 11:53
Yeah I got a order confirmation I have another 2 preordered on zavvi so going to wait to see if I get a delivery date then cancel them
guest28618 11/25/2013 11:55
But Game said it will be delivered by Christmas, thats the only reason I haven't ordered it from there because I want the console quicker
guest28618 11/25/2013 11:55
But Game said it will be delivered by Christmas, thats the only reason I haven't ordered it from there because I want the console quicker
guest28618 11/25/2013 11:55
But Game said it will be delivered by Christmas, thats the only reason I haven't ordered it from there because I want the console quicker
kellyrob1uk 11/25/2013 11:56
Zavvi also says guaranteed for Christmas
dwight 11/26/2013 12:01
This bundle says 'Ready to Ship' which I'm guessing means they get shipped as soon as they can and judging by the omments on here throughout the day thats whats happening....
guest28618 11/26/2013 12:03
So it would most likely dispatch quicker from DPD? I really want one of their bundles
kellyrob1uk 11/26/2013 6:29:
Have you guys got a dispatch email yet
dwight 11/26/2013 7:41:
I got my dispatch email at 11am saying it will be delivered by DPD tomorrow.
kellyrob1uk 11/26/2013 8:59:
When did you order yours mine just says unshipped
dwight 11/26/2013 9:05:
About 11pm last night.
kellyrob1uk 11/26/2013 9:15:
I ordered mine about 11 as well. I ordered the 549 bundle money has been took I think
dwight 11/27/2013 2:04:
Mine came this morning. I'd go and check whether or not you've paid for the thing.
kellyrob1uk 11/27/2013 2:10:
Says pending transaction. It's been took still not heard nothing from game
kellyrob1uk 11/27/2013 2:10:
Says pending transaction. It's been took still not heard nothing from game
preorder1311/25/2013 11:42
hey guys i bought the 650 bundle at 2100 tonight, the button had preorder and buy on it so im not actually sure what i have paid for.I can edit my order so if what you are saying below is tru i should expect delivery soon right?the game website is pretty poor at explaining whats going on so any advice would be appreciated
preorder13 11/25/2013 11:47
there are ones available as "new" now too arrrg should i cancel and re order one of these
hannah stephenson 11/25/2013 11:52
What does you confirmation email say about delivery?
preorder13 11/25/2013 11:54
Hi sean Thanks for shopping with us. We've received your order and we're already busy getting things sorted. We'll email you again to let you know when your order's on its way. Just in case you weren't aware, separate terms and conditions apply for products ordered in-store or online. You can find out more here. So, here's a reminder of what you ordered:
preorder13 11/25/2013 11:54
Qty Unit Price Total HW XONE MEGA BUNDLE 2 (Xbox One) Preorder Available: TBD
preorder13 11/25/2013 11:56
then i got a second email with preorder as the header
oliver lockwood 11/25/2013 11:57
Yeah thats the same email I got when i ordered earlier... you should get an email at some point tomorrow saying that your order has been dispatched
hannah stephenson 11/25/2013 11:58
Yeah that's what mine said but on my email, I had my delivery address and then beside that was the delivery method which said 'express uk delivery'
preorder13 11/25/2013 11:59
wahoo, dpd get shipping
oliver lockwood 11/26/2013 12:07
still havnt recieved a text saying DPD is delivering though :/
kellyrob1uk 11/26/2013 12:25
I also thought there was no day one editions left
oliver lockwood 11/26/2013 12:30
They seem to be making them available from time to time so just keep an eye out
cameron 11/26/2013 7:51:
Just got a txt from dpd saying it will be delivered tomorrow 27th
preorder13 11/26/2013 9:24:
Morning guys, Still no text or email I have just checked my online banking and I have not been charged yet either. Do you guys know if the money was taken from your account straight away or was it upon delivery notification?
oliver lockwood 11/26/2013 9:38:
They took the money straight away... I ordered yesterday before 1pm and i got a e-mail over night to say id get it the 27th
goatcrasher 11/26/2013 10:12
Same here Oliver. The worst thing is no one will be in tomorrow as they insist they ship to the card holders address! and i wont have time to fetch until Saturday or Next Monday. Very Frustrating.
hannah stephenson 11/26/2013 3:34:
Oliver, I have to wait until the 28th! Just cos I am in Scotland!! :-(
guest2861811/25/2013 11:54
Hey does anyone know if Argos will have xbox one stock at 12?
oliver lockwood 11/25/2013 11:59
Probably not, they havn't really had anything all day... plus they have a system glitch because they charged me for a warrenty i purchased with a console and didn't process the actual console because they had no stock despite what their system said
kim meyrick11/26/2013 9:12:
ordered day one £549 bundle at 9:30pm last night its saying shipped whoop
cowfish 11/26/2013 9:22:
Order the £709 bundle at 9.45 last night, mine still saying unshipped :-(
preorder13 11/26/2013 9:30:
hey guys, was your account debited straight away or upon shipping? I ordered at 9 last night and still nothing
jas1988 11/26/2013 9:42:
yes mine was, I also got an email 10 mins ago to say its been shipped
preorder13 11/26/2013 9:49:
just my luck, first game mess up by selling a console they had on hold for me and now this.
cowfish 11/26/2013 9:53:
No transaction has been made from my account yet.
cowfish 11/26/2013 9:57:
I had the £699 bundle on pre-order but when I noticed the £709 bundle in stock I order that and cancelled my pre-order. Hope this hasn't messed things up for me.
preorder13 11/26/2013 9:57:
Cow fish I have a feeling both you and I ordered bundles that are not ready for shipping yet
jas1988 11/26/2013 9:58:
when your account is debited, it doesn't actually show up on your online statement straight away. The way i could tell with my account is that my overdraft changed... it decreased. thats one way to find out if the transaction happened instantly. For it to actually appear on your account it takes 2-3 days
jas1988 11/26/2013 9:59:
Plus I wouldn't get worried, they're probably just packing your order
goonerandy 11/26/2013 10:35
I ordered mine last thursday and it's still saying unshipped; they took payment days ago :/
jas1988 11/26/2013 10:36
which bundle did you go for?
goonerandy 11/26/2013 10:37
The £564 Day One console; it was in stock when i ordered it
jas1988 11/26/2013 10:40
You should call them today and find out. I ordered the £549 bundle at 11pm last night and got the shipping email 9am this morning
preorder13 11/26/2013 10:43
The dont take calls and their web chat is down
jas1988 11/26/2013 10:52
it says the web chat will be available from 11am on their site
cowfish 11/26/2013 11:44
Just checked the order tracker and my order has a fulfilment number, I didn't notice this earlier.
jas1988 11/26/2013 11:46
isn't the fulfilment number same as your game order number?
preorder13 11/26/2013 11:48
no sign of that on my order, and the web chat has been crashing for the last 45, I have accepted that my day off tomorrow will be spent clicking refresh rather that smashing up some zombies
jas1988 11/26/2013 11:55
their web chat is the worst i have seen
goonerandy 11/26/2013 11:57
It keeps closing the chat!
preorder13 11/26/2013 12:05
crash crash crash, I really wish I hadnt bothered now. the 360 should keep me happy over xmas
cowfish 11/26/2013 12:05
6 in the queue
cowfish 11/26/2013 12:07
and crash
goonerandy 11/26/2013 12:11
This is one of the worst companies I've ever dealt with
jas1988 11/26/2013 12:18
ontop of that some xbox ones have faults and are being returned.. its highly frustrating
cowfish 11/26/2013 12:26
d*elete
preorder13 11/26/2013 12:26
Game have said I will get it before Xmas, i dont understand how others are being shipped tomorrow
goonerandy 11/26/2013 1:49:
Finally got through; for them to then tell me they lost my order and will resolve the issue. They said they'd call me later
cowfish 11/26/2013 1:55:
good luck
preorder13 11/26/2013 2:02:
how did you contact them? Cow fish I have a feeling we ordered bundles that were out of stock
cowfish 11/26/2013 2:09:
yep looks that way. I'll start looking else where and cancel my order if i find one.
jas1988 11/26/2013 2:16:
I'd wait 1/2 more days. some people ordered through these bundles 2/3 days ago and only just got the dispatch email today. Plus I don't think anyone whos ordered from game has actually received their consoles yet.
preorder13 11/26/2013 3:27:
amazon next day delivery available get on it guys. Game can get farked
goatcrasher 11/26/2013 5:03:
JAS, they have, Many people on where have received there consoles either yesterday or today. Mines coming tomorrow.
jas198811/26/2013 11:13
Ha, Game have just listed stock for £999 bundle... Problem is not many would buy that!
sonos 11/26/2013 11:22
Rather annoying.
rally2603 11/26/2013 11:32
Why do they not just sell the system. Some of us might want digital versions of games!
jas1988 11/26/2013 11:45
I assume they have different packaging and can't open the boxes. Also its a tactic for them to make more money with desperate buyers
n4bes 11/26/2013 12:26
Been watching GAME stock since Friday and it keeps coming and going, I pre-ordered mine on Saturday with Amazon instead of not knowing with this GAME debacle.........
batch39511/26/2013 6:06:
any one had the 709 bundle dispached yet i ordered mine yesterday at 20.45 still not dispached yet
cowfish 11/26/2013 8:00:
im in exactly the same boat as you.
trevski 11/26/2013 8:13:
i had orderd mine yesterday at 12.10pm they took payment around 3pm but not heard anything since
mattpm 11/26/2013 8:37:
I'm in same boat also. Argh!
cowfish 11/26/2013 8:39:
nice to know im not alone.
batch395 11/26/2013 9:21:
well i am hoping it gets shipped tommorow cause all i keep hearing is people that aint recived there xbox one they have taken payment allready
cowfish 11/27/2013 7:02:
£709 bundle has now been removed from Game's website.
cowfish 11/27/2013 8:36:
Just received an Email from game "Great news! Your order has been dispatched and will be delivered soon." get in!
trevski 11/27/2013 11:30
yes i have had the same good news this morning. now i am like a kid every knock i am running to the door lol
cowfish 11/27/2013 12:06
haha I don't think we'll see them till tomorrow. I've not had anything from DPD yet. I'll end up missing the delivery anyway as i'll be in work
batch395 11/27/2013 12:42
you two are very lucky then i have had nothing mine still saying the same hope it ships today
cowfish 11/27/2013 5:14:
still not received my dpd parcel number
trevski 11/27/2013 5:25:
dont worry i have not had one nether probbly get an email tomorrow, then get it Friday
mattpm 11/27/2013 5:59:
I got the shipped email today (ordered yesterday at 5pm - 709 bundle). No tracking details yet tho or anything from dpd
mattpm 11/27/2013 6:01:
Haha just got text there, coincidence! DPD say order will be delivered tomorrow
cowfish 11/27/2013 6:03:
same here, just got a text. happy days
trevski 11/27/2013 7:22:
happy days for some of us then now got to make sure i am up before 8 lol
batch395 11/28/2013 12:48
I have mine too and dpd said delivery will be tomorrow lets hope its all right and got right bit
cowfish 11/28/2013 9:31:
Just been dropped off with my neighbour. Roll on 3 o clock then I cant get out of work!
batch395 11/28/2013 1:48:
mine was delivered at 12.30 happy days xbox number 2 hope this dont break
mella99911/26/2013 8:54:
Received my console today after ordering yesterday
mattpm 11/26/2013 9:08:
What bundle did you order?
mair9011/26/2013 8:58:
I ordered my xbox yesterday and it said it was shipped last night. This morning I got a text from dpd saying it would arrive tomorrow. When I go to track my parcel it says we have recieved your detail and we are waiting for your parcel to arrive and that hasn't changed since 6am today. Anyone else having the same issue?
cameron 11/26/2013 8:59:
exactly the same here
mair90 11/26/2013 9:10:
Hopefully we both get it tomorrow
cameron 11/26/2013 9:11:
Maybe the tracking doesn't update very often. Lets hope so!
jas1988 11/26/2013 9:13:
mine too... i assume something will happen over night.. we shall see tomorrow
mair90 11/26/2013 10:13
I've had progress
jas1988 11/26/2013 10:18
which is?
cameron 11/26/2013 10:21
Still nothing for me
mair90 11/26/2013 10:24
DPD now have my parcel and it's on it's way
big g11/26/2013 9:29:
I was in the same boat, but if you go to the DPD website and click contact us (bottom right) then click what time will my parcel arrive and enter parcel number it will give you a more up to date & detailed timeline.
jas1988 11/26/2013 9:37:
can't find that mate, where abouts on the DPD site?
big g11/26/2013 9:40:
Bottom right, quite small writing, a list of 4 options, 3rd down with red arrow next to it. ****dpd******
jas1988 11/26/2013 9:46:
yeah it just says will arrive tomorrow between 7am-8pm... have you got yours?
cameron 11/26/2013 9:55:
Mine doesn't give any times at all. Still says what it said this morning :/
jas1988 11/26/2013 9:57:
i wouldn't worry over it.. the fact the we all have our orders shipped with a tracking number then it seems to suggest all is well
cameron 11/26/2013 9:59:
thats true. Fingers crossed for the usual dpd text message in the morning
jas1988 11/26/2013 10:19
check your dpd tracker.. mines now showing at depot
cameron 11/27/2013 6:58:
It's updated and is at my depot so should get my delivery txt soon
big g 11/27/2013 8:58:
Just arrived as promised by game & dpd
goonerandy 11/27/2013 9:59:
Finally received my shipping email this morning; just waiting for DPD now. Good thing is their depot is only 30mins up the road
big g11/26/2013 10:01
No but I ordered mine at 11 last night, an email from dpd said delivery 27th & the tracking confirms that.
jas198811/27/2013 11:27
anyone received their Game bundles today?
goatcrasher 11/27/2013 12:25
Yes, Mine was delivered at 11:49. I ordered Monday at 11am
cameron 11/27/2013 2:10:
Received! It's at home waiting for me to finish work! Thanks to this website
kim meyrick11/27/2013 11:39
xbox one arrived this morning at 10:30 ordered on Wednesday evening day one edition
goatcrasher 11/27/2013 12:25
+1
kim meyrick11/27/2013 11:41
opps ordered on Monday evening lol 
jas198811/27/2013 1:13:
Im Fuming, DPD have lost my order, they said it disappeared overnight from the sorting station to the local depot. Im thinking someone in DPD mustve known it was an xbox and stole it! what makes matters worse is that Game are saying it can take up to 10 days to resolve these kind of issues.. but they've taken my money! absolutely absurd! I've never experienced this with a postal company before
goonerandy 11/27/2013 1:43:
That makes me sick, first of all game lost my order somehow last week; I guess they reconfigured my order yesterday when i complained to them. It seems to be joke after joke!
cameron 11/27/2013 2:11:
That's aweful!
goatcrasher 11/27/2013 2:16:
i know its not much consolation but DPD will be responsible for the costs and GAME will be able to report it to MS as stolen and have the MAC address blocked from accessing XBL. Sounds like a driver has sticky fingers....
jas1988 11/27/2013 2:26:
Im just annoyed with DPD, I thought the days of postal stealing was gone. Just shows you cant trust anyone or anything these days
jas198811/27/2013 5:10:
Update! My xbox just arrived, I must say I'm pleasantly surprised! After being told it had be lost and I would need to wait 10 days. It just appeared at my door step 10 mins ago
mattpm 11/27/2013 6:03:
Excellent news!
cameron 11/27/2013 11:07
Good news
sean270311/27/2013 5:17:
how do i check my xbox tracking on DPD? I have put in my order number from game in the tracking box but that doesn't seem to work. does anyone know where i can get my dpd tracking number from?
jas1988 11/27/2013 5:58:
When was your order shipped? You should recieve and email from dpd that contains your tracking number
sean2703 11/27/2013 6:00:
last night it says shipped on game. actually just checked my e-mail says dispatched and ready for tomorrow. fingers crossed it arrives
jas1988 11/27/2013 6:03:
Yeah so you should receive an email or text from dpd soon. If it says shipped on games website. You will definitely get it. Dpd messed me about today but hopefully it be ok for you
sean2703 11/27/2013 6:04:
dpd says they have received order details and awaiting parcel
sean2703 11/27/2013 6:07:
will they give a rough time tomorrow? gonna go into work but probably be keeping an eye on it all day as dont live too far from work, suppose i could always get them to deliver it to work
jas1988 11/27/2013 6:12:
Yeah they will email/text you int the morning stating the time they will deliver.
sean2703 11/27/2013 6:14:
brilliant thank you
fausty11/27/2013 5:51:
I pre ordered the xbox one with cod in august and not got it yet. Might have to cancel my order and take a gamble on getting a more expensive bundle. Seems you guys have ordered this week and got yours. Dont really want to spend over 500 pounds
fausty 11/27/2013 5:52:
though*
jas1988 11/27/2013 6:02:
The bundle may work out cheaper in some cases. I went for the £549 bundle and got FIFA 14, call of duty and forza, also got live membership for a year. Now if it bought all of those separately it would've cost me. It's entirely up to you but if you're looking to get 3+ games then the bundle is cheaper
jas1988 11/27/2013 6:04:
Cost me more*