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PS5 Console at Currys Discussion Forum


Here's what people are saying about PS5 Console at Currys

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administrator9/28/2021 4:32:

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administrator12/1/2021 3:44:

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me242712/11/2020 6:18:

I’m in almost exactly same position as a lot of people on here. Ordered mine at 5.55am on the 19th. Order went to order confirmed status soon after that and hasn’t changed since as far as I can tell. Reading on here I hope it’s true about the 15th otherwise it’s going to be an even more sucky Christmas.

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paulpos7612/11/2020 6:50:

I actually received an email from Curry’s last night saying they have been dispatched with a tracking number!! Only a month late

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snm12/11/2020 8:53:

order status has changed to ‘order confirmed’

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guest981399 12/11/2020 8:57:

Mine has just changed this morning from 'In Progress to 'order confirmed' too

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guest889847 12/11/2020 9:09:

That means it's coming very soon, probably on or before the 15th. Download the DPD app, they notified me before Currys did.

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guest34031 12/11/2020 9:59:

You will get it tomorrow delivered by DPD tracking number in a few hours👍Happy days

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8oogieman 12/11/2020 10:07

No you won't ive been order confirmed since 19th nov and still haven't heard anything

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guest34031 12/11/2020 10:20

Soon as mine went to order confirmed tracking number arrived 3 hours later maybe your no getting one

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ibrahimq01 12/11/2020 10:46

Same here, order now confirmed

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sazzlewis12/11/2020 9:47:

Currys have changed from “register your interest” to “sorry this item is unavailable”. Ugh.

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guest129472612/11/2020 12:00

Has anyone heard about if theres going to be stock released soon ?

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orderconfirmed4ever12/11/2020 12:26

If anyone gets tracking info today please let us know

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sidepipe 12/11/2020 12:56

Just had my delivery notification for tomorrow 😍

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snm 12/11/2020 1:21:

still not got mine

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khemist 12/11/2020 1:26:

Got mine delivery tomo, 0800 order on 19th.

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adam321 12/11/2020 1:30:

Same here

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orderconfirmed4ever 12/11/2020 2:11:

Were your orders stuck on order confirmed before?

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khemist 12/11/2020 2:34:

No, in progress.

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guest1071338 12/11/2020 3:33:

Just got my tracking info will be delivered tomorrow Smile

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adam32112/11/2020 12:42

Guys if your order has been stuck on confirmed since 19th ring and ask them to “exchange “ it for another ps5 as a lot of our orders got stuck.

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bengillin 12/11/2020 1:02:

What do you mean exchange does this mean I won’t get one if I don’t exchange

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adam321 12/11/2020 1:05:

No, some people’s (myself included) order got stuck in their system. If it’s been ok confirmed since the 19th yours is probably like mine. They have fixed it for me and a few others I know by putting it through on their system as “an exchange”. It like resets your order

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bengillin 12/11/2020 1:10:

Have you had a dispatch email

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adam321 12/11/2020 1:29:

Just had a DPD tracking email and notification on the app about an hour ago.

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orderconfirmed4ever 12/11/2020 2:27:

How did you get through to them?

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adam321 12/11/2020 2:41:

On the phone 0344 561 0098 option 1 and wait

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orderconfirmed4ever 12/11/2020 3:48:

I spoke to them just now. The person on the phone looked at my order and I've just had another date added to the list. Even though I told them that it's just 5 o clock orders that aren't recieving theirs. They were like no, there's no issue with the system. Apparently every single order "will" be released from the 15th and it's guaranteed delivery by the 18th. I don't think this is true, just a load of waffle.

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snm12/11/2020 1:26:

Just got the dpd email 😁😁🎉🎉🎉

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orderconfirmed4ever 12/11/2020 2:26:

Was yours stuck on confirmed before?

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snm 12/11/2020 2:57:

No it was on ‘in progress’

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orderconfirmed4ever12/11/2020 2:32:

Anyone's order that was stuck on order confirmed been dispatched today?

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bengillin 12/11/2020 2:35:

Just called then and they said if you didn’t get an email stating what date it was coming on then your order should’ve been cancelled

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bengillin 12/11/2020 2:35:

And I asked if they had more stock and they said there is no more ps5 stock to dispatch

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orderconfirmed4ever 12/11/2020 2:39:

Wow this is shambles. I ordered on the 19th and I received an email saying it got delayed and should be delivered by the 25th. But it's been stuck in order confirmed ever since. I honestly don't know if I should ring them up because they all say something different and last thing I want is my order being cancelled. Because I've heard it's harder getting a refund from them atm then a PS5

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orderconfirmed4ever 12/11/2020 2:47:

I guess we're not getting any email today. Let's see what happens Monday 🤞🏼 But I'm never ordering anything from them again after this experience. No updates from them to keep us informed. Customer support has been poor and they all say something different.

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bengillin 12/11/2020 2:56:

Hopefully mine doesn’t get cancelled the man over the phone said he’d take it up higher to see what’s happening

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guest1228629 12/11/2020 2:59:

You could still get an email today mine came around 6pm

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orderconfirmed4ever 12/11/2020 3:01:

guest1228629 was yours stuck on order confirmed since the 19th before hand?

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guest1228629 12/11/2020 3:14:

No it wasn’t

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guest1071338 12/11/2020 3:32:

Ive just got a dispatch email, ordered at 7.45 and it changed from in progress to order received yesterday.

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guest109149312/11/2020 2:41:

I should have learned to avoid Currys by now but this is definitely the last time I use them. I’ve just rung them again for an update on my order placed at 5.45am on 19th. After being told on Monday that there is no stock I was again told this. I asked how come people have been receiving their PS5’s this week then? She had no answer. I mentioned there seem to be quite a few who ordered before 6am who are in the same boat as me and again she couldn’t answer as to why. She did confirm that new stock is arriving 15th and assured me that my order will be prioritised when they come in. Despite that though she couldn’t guarantee I’ll receive it by Xmas! They’ll have had my £450 for over a month by the time I finally get my ps5.

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emmac1989 12/11/2020 2:48:

Curry’s are awful, their fb page is just full of complaints. Apparently their click and collect is fine but delivery is awful.

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orderconfirmed4ever 12/11/2020 2:52:

Thanks for the update 👍🏼. Yes I noticed as well that it's all the 5 o clock orders that are in the same boat. I don't think they know what they're talking about, they're just saying anything to get us off their backs. I personally can't see my order coming before Christmas because they're lying to us they don't have the stock to fulfill our orders. And they just keep saying wait since they've robbed us of our money.

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tteemmppllee 12/11/2020 3:06:

A well known UK flooring company failed to deliver our goods within 30 days after payment therefore breaching their contract. They didn't have a compensation policy bout after phoning every week, they gave about 10 pe cent back as a good will gesture. Hope you can get something back from Currys.

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guest130477112/11/2020 3:34:

Curry’s are getting limited stock but are offering them to staff first

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me242712/11/2020 4:48:

Just been on phone to Currys. My order has been on confirmed status since 19th (order made at 5.55am). The man confirmed the order was still in place and as soon as stock comes in I will get a tracking number. Hopefully this is the case. 🤞🏻 good luck to all those others with order confirmed.

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orderconfirmed4ever 12/11/2020 4:58:

I was told every order will be released on the 15th for guaranteed delivery by the 18th. Fingers crossed this is true.

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queencammy12/11/2020 5:27:

i'm skipping currys for now. no thanks after seeing people having problems from the 19th. yikes...

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bengillin 12/11/2020 5:45:

Best off honestly I ordered 5:45 and am being told different things, surely curry’s can’t actually get away with what they’re doing as they’re taking customers products and not giving a product to some

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properbeasy72012/11/2020 5:36:

I ordered mine at 7:30 am and I received an email today that confirmed it is being delivered tomorrow. This was after the status changed to confirm order, so hopefully you guys receive it near the 15th

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guest98139912/11/2020 7:39:

Ordered at 8:15 got my delivery/dpd notification this morning

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guest981399 12/11/2020 7:39:

19th Nov that is

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bengillin12/11/2020 7:55:

Starting to think the people who ordered before 6am November 19 are at the back of the queue or just not getting one in general, want to be positive but it feels like my chances of getting one now are slim

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adam321 12/11/2020 8:13:

Are u in the discord server? There are a few on there who haven’t had theirs yet.

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bengillin 12/11/2020 8:16:

No I’m not, have they got the same problem then with this

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adam321 12/11/2020 8:33:

Yeah hang on I’ll find the link. There’s not many left. Maybe 4/5 now but yes the same issue.

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adam321 12/11/2020 8:33:

*******discord.gg/6Hj6x8tg

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miserableoldg1t12/12/2020 8:39:

*** Caution *** Just a quick heads-up to those who have received their PS5 , Currys are phoning people trying to get you to buy their extended warranty for the PS5. Trouble is they are congratulation you for being one of the lucky ones to secure a PS5 and asking how you found it so far, I had my phone on speakerphone next to my Son who the PS5 is for & they almost let the cat out of the bag. I was quick enough to grab my phone off the desk and take it off hands free as i twigged quite quickly . Just wanted to warn others as no doubt somebody has had their surprise ruined because of greedy aftersales. Chris

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walker1967 12/12/2020 10:40

It's not really greedy after sales, it's actually a good policy. I've had a fridge and a TV replaced through it. And it's reasonably priced.

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miserableoldg1t 12/12/2020 3:34:

I have a good friend that is a manager & has worked for them for over 20 years .... It's not a good service. But that's not my point .... Ruining a surprise is my point .

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miserableoldg1t 12/12/2020 3:54:

Might be worth a read of the Sale of goods act 1979 (SOGA) .... Can save you a lot of money ! Just Kind advice.

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bengillin12/12/2020 9:22:

Anyone still waiting on DPD email?

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me2427 12/12/2020 11:09

Still waiting. Never checked my email this much before lol

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mercader199312/12/2020 10:32

***********techinn****/en/sony-ps5/137769821/p?utm_source=google_products&utm_medium=merchant&id_producte=11701572&country=uk&gclid=Cj0KCQiA8dH-BRD_ARIsAC24umaOQXxe1Dkcgrh0N1Kf__ymEasVpyXBdujKw1o9UmHkOQski7KaSlIaAo5CEALw_wcB Here is a ps5 but will arrive afte 3 months 🤣

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guest107133812/12/2020 11:44

Mine has just arrived! 19th 7.45am order. Can relax now!! Managed to get a headset too after setting up a notification on HS. Hope all yours arrive soon and you all have a great Christmas Smile

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callanmufc 12/12/2020 6:45:

Mine arrived at 9.25am. I ordered it on the 19th at 7.50am. Chuffed is an understatement how I’m feeling. Plus fifa on ps store is only £33. 👍

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bengillin12/13/2020 8:59:

Was told over the phone and on Twitter that my parcel should be dispatched by 15th so anyone waiting for it still hopefully that’s the case

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hits78 12/13/2020 9:09:

Thank you for the update. My 5:42am order has been on confirmed since the 19th with no updates. Getting worried as most people have received orders from Currys. Thanks for posting.

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guest34031 12/13/2020 12:17

It will arrive my friend stay positive they would of cancelled by now if they did not have stock

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8oogieman 12/13/2020 2:40:

Hits78 same here just gotta keep fingers crossed

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guest93723812/13/2020 3:46:

went into my local currys before, they had been given an allocation of 4 ps5s digital edition unfortunately all sold for collection next Friday. they had said we do have one xbox series x left to order

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mohinder.singh 12/13/2020 4:25:

They have Xbox series x in store ?

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guest937238 12/13/2020 6:18:

they had them to pre order fro collection next week

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guest1247392 12/14/2020 3:41:

Next Friday 25th December I think the shops are shut or something🙄🙄🙄

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paulwhite1980 12/14/2020 10:09

Clearly he means the 18th🙄🤷🏻‍♂️

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currysinformer 12/14/2020 9:21:

any updates on when curry's PC world will have new stock to go on the website? ( not current orders waiting for dispatch)

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guest125733312/14/2020 10:19

are you getting any ps5 in

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nursenicki 12/14/2020 2:34:

Personally, I'm not but Currys might.You never know.

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bengillin12/14/2020 1:25:

Anyone had any news on dispatch today?

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orderconfirmed4ever 12/14/2020 1:30:

nothing yet 😔 the wait carries on

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peterbefc 12/14/2020 2:54:

Ps5 has gone off the site don’t know what’s going on

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